INTRODUCTION LETTER, ANNUAL COMMUNITY BENEFIT REPORT

While reflecting on the past year, I am reminded of the extraordinary community we have the privilege of serving. As the community health partner, we continue to look at ways to expand avenues to provide excellent health care.

In 2022 we had the pleasure of expanding additional services into the Smith Valley, opening a new specialty care office in Smithville.

Additionally, with the same office location and a new look, Jones Family Practice in Jonesville, and its team of practitioners, joined Healthcare Co. Drs. Jade and John, offer primary care services for their patients, including essential health screenings, chronic care management, specialist referrals, and much more.

Whether its expanded services or our well-established hospital-based care, you can count on Healthcare Co. to provide consistently exceptional care — in 2022 Healthcare Co. was named to Newsweek World’s Best Hospital List, awarded an ‘A” grade for patient safety by The LeapFrog Group, granted a 5-star overall rating by CMS’ Hospital Compare.

High-quality care is rooted in physician, provider, and employee excellence, but is also maintained with patient-focused initiatives and leading technology. We’re so proud to have introduced the latest in robotic-assisted surgery with the new Mako SmartRobotics System, utilized by orthopedic surgeons for knee and hip replacement procedures.

Technology not only improves patient outcomes, but can contribute to a patient’s recovery. Rehabilitation Services’ new Bioness Vector Elite Gait & Safety System utilizes technology to offset a precise amount of a patient’s body weight so they can safely and confidently perform rehabilitative exercises. And new high-tech infusion chairs, furnished by the Foundation, promote safety and offer comfort for patients undergoing a variety of medical procedures related to diseases such as cancer, congestive heart failure, gastrointestinal diseases, immune deficiencies, and arthritis.

Living and providing health care in a rural town has its challenges, but the work we tackle together, to succeed and flourish here, sustains us. Healthcare Co. has long been a community partner, and this year we look forward to celebrating our 60th anniversary. Over the past 60 years the health system, like our region, has grown, shifted, and transformed — as we kick off the Regional Expansion Project, we look forward to the same forward momentum in the next 60 years. Throughout 2023, we’ll work with partners, regulatory agencies, and stakeholders to determine the project’s scope and begin master plans. We welcome questions and feedback to help develop a fuller picture throughout this period of due diligence and planning. Find project information, FAQs, and a feedback form on our website at HealthcareCompany.com.

Sincerely,

John Smith

Healthcare Company President & CEO

* Names changed.